Most workplace training stops at delivering information – but does that actually help people apply what they’ve learned? In this episode of The Learning+ Podcast, I joined the conversation to explore how scenario-based learning bridges the gap between knowledge and action. We discuss how practice and feedback build confidence, when branching scenarios are most effective, and how to get stakeholder buy-in. I share insights on how to make learning stick.
Quoting from host Srividya Kumar:
One of the most compelling takeaways was her perspective on how practice and feedback shape confidence.
We will screw up when we try something new – that’s inevitable. But training should provide a safe space to make mistakes and correct them. That’s how real learning happens. When learners experience recovery firsthand, they start to believe, “I can figure this out”. That belief – self-efficacy – translates directly to their work.
In the latest episode of The Learning+ Podcast, Christy breaks down how to make training more engaging, more effective, and more aligned with real-world decision-making – without unnecessary complexity or gimmicks.– Srividya Kumar
Listen to the podcast
If the podcast player isn’t embedded below, you can listen on Spotify or on Apple Podcasts.
Practice in workplace learning
As I commented to Guy Wallace on LinkedIn, for all that scenario-based learning is fairly trendy right now, so much of this is “back to fundamentals” with practice and feedback. Practice and feedback are one of the factors that separates training from communication. If you want to increase the impact of your training, look for ways to incorporate more realistic practice and useful feedback. Branching scenarios are one way to provide that practice, of course, but we have a bunch of different options and approaches available to us for different situations and audiences. Anything you do to provide more practice and feedback is likely to get better results than just delivering information.
More podcasts
I have a few more podcasts coming up, so keep an eye out in the next month or so for more. In the meantime, you can listen to more of my past podcast interviews.

Upcoming events
Instructional Design Uncovered: A Community Conversation with Instructional Designers. September 10. ATD Research Triangle Area
Creating High-Quality AI Media: Prompting, Scripts, and Consistency. October 8. Register for the ATD AI Intensive.
Creative Solutions with Twine: Design, Streamline, and Refine Branching Scenarios. October 14. ATD Dallas Learning Technology SIG
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Branch Smarter, Not Harder: Naming Conventions, Variables, and Bottlenecks in Storyline
- November 3, 2026 at 9:20 AM
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Buzz Discussion: Video & Media
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